# Prioritize your end users

Equip your employees with the guidance, options, and resources necessary to successfully return corporate-owned IT assets.

## The average unsupported recovery project often fails or only hits an average of 30% recovery.

Reason: The person that has the asset is never prioritized. To drive success, those end users need simple, easy, actionable guidance.

## Guide Your End Users

Configurable guidance, based on your program and policies, supports end users through a successful IT asset recovery process.

### Initial Communication

Users are greeted with a simple, intuitive notification when you kick off the recovery process. Customized communications are initiated via automation or manually.

### Step-by-step Guidance

Users are guided through the needed next steps with an end-user interface designed specifically for them, not for IT.

## Enable a Successful Return

Provide your end users with options (and maybe an occasional reminder) to make the IT asset return process simple and easy.

### Flexible Recovery Options

Define and launch the IT asset recovery options fitting the needs of your users, including return-ready kits, retail drop off, prepaid shipping labels, bulk shipping boxes for on-site recovery, and [employee purchase](https://www.apkudo.com/recover/employee-purchase) options.

### Save Time Through Self-Service

Limit the support burden on your team throughout the recovery effort by providing end users with the needed guidance and resources.

### Purposeful Reminders

Guided by best practices, build out integrated communications and sequenced reminders to match your IT asset recovery program and policies.

### Fuel Success through our Recovery Software

Employee Managed Returns is a portion of our Recovery software, which allows you to configure your IT asset recovery program, centralize device data, inform and initiate tasks, and more.

## Unlock your potential with Apkudo